Shipping and order info
Estimated Delivery Time
Order Processing
Once an order is placed, we require 1 to 3 business days to process it. On weekdays, this typically takes just 1 business day, but orders placed on Friday evening or over the weekend may take slightly longer.
Shipping Time After Processing
The average delivery time is 8 to 12 business days after your order has been processed.
We aim to make your shopping and delivery experience as smooth as possible. If you have any questions or comments, please do not hesitate to contact our customer service team.
Placing an Order
Ordering with Lilly & Mae London is simple, fast, and secure. Just follow these steps:
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Go to the product page and click the “Add to Cart” button.
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Double-check that you have selected the correct size or color.
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Click “Checkout” and fill in your shipping and contact information.
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Click “Continue to Shipping” to confirm your address details.
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Click “Continue to Payment” and select your preferred payment method.
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Click “Complete Order” and follow the payment instructions shown on the screen.
Security
At Lilly & Mae London, all payments are protected with SSL encryption, ensuring a secure and reliable checkout environment.
If you experience any issues while placing your order, our customer support team is ready to assist you.
Shipping Costs
We offer free shipping on all orders, regardless of the quantity purchased.
Shipping Your Order
Once you have found your perfect item, we begin processing and shipping your order as quickly as possible.
Sustainability Commitment
To offer fair pricing and reduce environmental impact, we group orders in batches and ship once minimum quantities are reached.
Need Faster Shipping?
If you would like expedited shipping, please contact our customer service team by email. We will be happy to assist you in finding the best available option.
Email: info@lillymaelondon.co.uk